Full-week bookings generally run from Saturday to Saturday, although other start days are possible. Please contact us to discuss.
Short breaks may be available at all times of year. Two and three-night breaks are 80% of weekly rate, 4-night breaks are 85% of weekly rate, 5-night breaks are 90% of weekly rate and 6-night breaks are 95% of weekly rate. Please contact us for availability and prices.
Bookings may be made by email, telephone, text message or WhatsApp.
Payment is accepted by cheque or bank transfer. A deposit of £100 for each week or part week is payable if the booking is made more than 6 weeks in advance of the start of your stay. Deposits must be received within 7 days of the booking otherwise the dates requested will be released. The balance is due 6 weeks prior to your arrival. We reserve the right to cancel the booking if full payment has not been received 5 weeks before your arrival.
Payment will be required in full at the time of booking for bookings made within 6 weeks of your arrival.
Bookings will be confirmed, usually by email, upon receipt of your deposit or full payment if booking less than 6 weeks prior to a stay.
Your accommodation will be available from 3 p.m. on your arrival day. Check out is by 10.00 a.m. on the day of your departure. It may be possible to check in earlier or check out later but only by prior arrangement.
On departure, we ask that guests leave the property in a clean and tidy condition as found on arrival.
Guests are responsible for our costs incurred in making good any damage done to the property and its contents caused by you as the person making the booking.
The number of people occupying the property must not exceed the number stated in the booking confirmation unless by subsequent agreement prior to your arrival date.
If you have to cancel your booking you may lose your deposit. If you have to cancel within 6 weeks of your arrival you may have to pay the full cost of your booking. You should consider taking out a travel insurance policy to cover you for this eventuality. We will endeavour to re-let and if successful you will receive a full refund less any difference if the property was let at a lower rate.
If you are prevented from travelling to the property because of travel restrictions imposed by a government or a local authority, you will receive a full refund. Proof of such restrictions must be provided.
We would only cancel your booking if your accommodation is unavailable for reasons beyond our control (e.g. problems with the property, travel restrictions to the area imposed by our government or our local authority). Excepting unavailability due to travel restrictions, we would offer you accommodation in our other property if it is available. However, if this is not possible, or unacceptable to you, you will receive a full refund. Our liability would not extend beyond this refund.
Bakewell Holiday Cottages are strictly no smoking properties and pets are not allowed.